For anyone else also wanting this option see below for the change.<br><?php<br> # XXX: Add user-to-name and user-to-email HTML ID#s<br> $to =sprintf('%s &lt;%s&gt;',<br> Format:($ticket->getName()),<br> $ticket->getReplyToEmail());<br> $emailReply = (!isset($info) || $info);<br> $emailReply = ""; <span style="background-color: rgb(255, 255, 0);">/* <-Add this line to the left, below the line above */</span><br>
Admin, please feel free to make this as solved. Thank you.