osTicket Version v1.12 (a076918) — Up to date
Web Server Software Apache
MySQL Version 5.7.26
PHP Version 7.2.17
Either this is all a big coincidence or there really is a bug in osticket here.
Found this thread by googleing "Maximum of 5 allowed" because we are receiving this "Mail Fetch Failure Alert" (which is the mail subject) every 10-15 min. as well.
As in the previous post from mgrembowski on June 7, 2017, our email says exactly the same amout of "consecutive errors":
128 consecutive errors. Maximum of 5 allowed
The rest of the e-mail alert is the same as well. Nothing in the System Logs tho (/scp/logs.php).
Strage thing: Everything is working as intended. Mails get fetched every minute and tickets are created perfectly. Just our inbox is flooded with this alerts.
Possibly on the weekend the server was in maintenance (offline) and at this time no e-mails could be fetched. But now everything works and the alerts come anyway.
Is there a way to clear these 128 consecutive errors from somewhere? Perhaps they just need to be cleared because the alert says "Maximum of 5 allowed" but 128 errors occured.
Thanks for your help!