- Edited
Good Morning,with the last upgrade of OsTicket we lost for the Chrome browser the ability to paste images in the administrative backoffice to reply to tickets, which is still working of Firefox.When we try to paste a snippet or a copied screenshot into a ticket we get by email the following error warning:======================================================================== Duplicate entry '44320-6351-D' for key 'file-type'<br
/><br />---- Backtrace ----<br />#0 (root)/include/mysqli.php(204): osTicket->logDBError('DB
Error #1062', '[INSERT INTO `o...')<br />#1 (root)/include/class.orm.php(3133): db_query('INSERT
INTO `os...', true, true)<br />#2 (root)/include/class.orm.php(597):
MySqlExecutor->execute()<br />#3 (root)/include/class.attachment.php(161): VerySimpleModel->save()<br
/>#4 (root)/include/ajax.draft.php(101):
GenericAttachments->upload(Array)<br />#5 (root)/include/ajax.draft.php(300):
DraftAjaxAPI->_uploadInlineImage(Object(Draft))<br />#6 :
DraftAjaxAPI->uploadInlineImage('44320')<br />#7 (root)/include/class.dispatcher.php(145):
call_user_func_array(Array, Array)<br />#8 (root)/include/class.dispatcher.php(38):
UrlMatcher->dispatch('44320/attach', Array)<br />#9 (root)/include/class.dispatcher.php(120):
Dispatcher->resolve('44320/attach', Array)<br />#10 (root)/include/class.dispatcher.php(38):
UrlMatcher->dispatch('/draft/44320/at...', NULL)<br />#11 (root)/scp/ajax.php(262):
Dispatcher->resolve('/draft/44320/at...')<br />#12 {main}
============================================================================This is our current configuration: osTicket Versionv1.10 (901e5ea) — Up to dateWeb Server Softwarenginx/1.10.2MySQL Version10.0.29PHP Version5.4.16