i have installed osticket 1.10 from site and all os working, but when i run the corn job from /api/cron.php i get the following from the cron "No input file specified." how can i get this to work as im trying the mail account to be imported as a ticket into the osticket 1.10hope any one can help
This does not appear to be a Suggestion of Feedback. Moving to Troubleshooting and Problems.How are you calling the cronjob?Please help us to help you by reading and following the posting guidelines located in this thread: Please read before requesting assistance. The more information you give us the better we will be able to assist you. Thank you.
this is the cron shedule on hostgator
Please re-read the reply and respond accordingly.
"/opt/php56/bin/php-cgi -q /public_html/ataglance/osticket110/api/cron.php"
this is the information pageosTicket Version v1.10 (901e5ea) — Up to dateWeb Server Software ApacheMySQL Version 5.5.51PHP Version 5.6.29PHP Extensionsgdlib Used for image manipulation and PDF printingimap Used for email fetchingxml XML APIxml-dom Used for HTML email processingjson Improves performance creating and processing JSONmbstring Highly recommended for non western european language contentphar Highly recommended for plugins and language packsintl Highly recommended for non western european language contentfileinfo Used to detect file types for uploadsAPCu Improves overall performanceZend Opcache Improves overall performancePHP Settingscgi.fix_pathinfo "1" is recommended if AJAX is not workingdate.timezone America/ChicagoDatabase Information and UsageSchema aagaag_ost110 (localhost)Schema Signature 98ad7d550c26ac44340350912296e673Space Used 0.64 MiBSpace for Attachments 0.11 MiBTimezone CST (Interpreted as America/Chicago)Installed Language PacksEnglish (United States) —en_US — include/i18n/en_USCopyright © 2006-2017 At A Glance Support Desk All Rights Reserved.moderator note: edited to remove HTML formatting (ntozier)
Are the two paths correct?Are you seeing any errors in your PHP error log?Are you seeing any errors in your Apache error log?Have you contacted HostGator support on how to setup a cron job using PHP CLI?
i have spoken to hostgator, but they say they on support 1.8.1 as it is part of quickinstall on their site, the 1.10 i have custom installed on hostgator, hostgator say im on my own, any advice futher you can supply on this ..
sorry what 2 paths you referring to, is the one for the php version and the other for the script ?
So wait.... Hostgator will not assist you in setting up a cronjob on their server? That's sorta ridiculous.Q: sorry what 2 paths you referring to, is the one for the php version and the other for the script ?A: yes.Are you seeing any errors in your PHP error log?Are you seeing any errors in your Apache error log?
