Yeah, I think it's Zopim I believe is what I got to work at one point.

So far the only chat app I can find that claims to have an OST integration is Live Helper Chat.  Silly name, but a surprisingly feature rich chat app. I haven't tested the plug-in yet but it claims to work with v1.9, so hopefully it will work with out v1.10 install.  Here is the link to the plug-in in case anyone else is interested.https://livehelperchat.com/osticket-extension-394a.html

I'd be interested in hearing your critique of it if you dont mind following up. :)

Yes, I agree with ntozier, please let us know. I have to apologize, but I didn't realize Zendesk bought Zopim chat and is now charging. I still have a free account with them ha! Can you send a screen shot of what the chat looks like by any chance?

3 years later

May I ask if this working? Chat Integration inside the osTicket?

a month later

Hi guys, reviving this thread. Ive tried to get LiveChat going with V1.4, but its seems not compatiable. Any ideas on what I can use for LiveChat on the college Helpdesk site I work at?

I will test with a chat in osticket.
i did it in an older version. ill try to put it in the last version.
ill post the results when im done.

    5 months later
    8 months later

    Hi khadija94, I'm using LiveHelperChat in our website, with agents online they can chat with some client and create a ticket on OSTicket from desktop button (only web version of LHC). LiveHelperChat has a plugin for OSTicket, just needed an API key. Also if all agents are offline, LHC creates tickets from offline form directly to OSTicket.

      2 years later

      akhilesh196

      This thread is old and completely unrelated to what you're asking help for. Please don't spam on other threads - multiple warnings will result in suspension from the Forum. Please open your own issue with your own details.

      Cheers.

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