Hi,When I create and assign a new task, the assigned Agent is notified via Email. If I then type in a message, the assigned agent is notified via Email. If the assigned agent responds to my message, I never receive an email alert. I've set the alerts under Settings > Task > Alerts & Notices to notify the Last Respondent under New Activity Alert.I'm using osTicket v1.10 (901e5ea)
We've tested and your right this does not appear to be working. I have opened a github issue report for this issue. It is located here: https://github.com/osTicket/osTicket/issues/3647You can monitor that thread for any and all updates to this issue.
Hello Dear @ntozier ,
So far have this issue in that system how come till now didn't solved? Osticket one of the great system for monitoring tickets. should be you are effort for solving that issue because "task" one of important thing in Osticket .
You would want to post on the github thread and ask why it was closed if this is still an issue.
https://github.com/osTicket/osTicket/issues/3647
Killing zombie thread with a head shot.
