1. I have already setup as simple process in the wiki but it was showed like this. Please help. Thank you very much.blank2.blank

Version of osTicket?Did you try ssl://servername?Did you allow less secure apps?https://support.google.com/accounts/answer/6010255?hl=en

Version : osTicket-v1.9.15for gmail account i choose for less secure, already.ssl://imap.gmail.com ?blank

How to test for the mail alert?

I try to send by command.===============================blank

Please see:https://github.com/osTicket/osTicket/issues/2628#issuecomment-228004904

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