Environment:  php 5.4.45  mysql 5.5.52  apache 2.2.15 centos  vanilla install version 1.9.14  email piping: tested and workingcurrently set up a rule to reject tickets with non-ASCII chars (email body):  admin -> manage -> ticket filter ->  Target Channel: any  Ticket / Issue Details: Match Regex +/  Reject Ticket: checkedIt blocks most of the tickets falling into the rule (verified this by looking at the osticket syslog and the mailbox). but still a few emails containing unwanted chars are slipping through into the open tickets list daily.Hope my question is clear, Any insight?

Can you provide a real world example of something that got through your filter?

Hi ThanksJust copy an email's body below:=================================

info，您好

   郗迡继   2017-1-5=================================hope this helps

Hello StephenD,Try putting double or single quotes around the whole regex, save changes and try again.

So after looking at it closely, if you remove the '^' in the beginning and remove the front/back '/' it should work. I tested and it works on v1.10!

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