Hello everyone, I have followed the instructions of the portal to install the Spanish language package in osTicket but it still does not work, I am using version 1.9.15

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 I am using osTicket v.1.9.15 and I donwloaded the language pack from http://osticket.com/download/go?dl=lang%2Fes_ES.phar   I put it in the folder include/i18n And when I go to the portal, my preferences, does not appear the option to select Spanish, only appears English or browser preferences.

Did you install the language pack in osTicket?I dont recall where that would be in the old version but in 1.10 it's at: Admin panel -> Settings -> System Languages.Did you enable it in your Agent profile?

Yes, I installed the pack in osTicket and enabled the agent profile and does not appear the option for select spanish.

I made some changes and now the option of Spanish appears but when selecting it still everything is still in English.

Please provide screen shots of those areas showing that you have done it.

Screen shot 1 and 2 I get.  But whats that black line with ES langs.php and README.md?Is that your directory of /include/i18n?Also you haven't told us what version of PHP your running, webserver, etc.

Thanks for your help, I resolved my problem by other way!

@[deleted] please indicate what you did to resolve it so others can benefit from it if they ever run into this.

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