'Contact Information' > 'Field Configuration' > 'Setting' : Not taking account of the parameters

elarzabal · Dec 2, 2016

I modified a field's config. In 'Field Configuration' page,

'Setting', I unhooked : Require 'For EndUSers' and 'For Agents' Editable 'For EndUSers' and 'For Agents' and clic

on the button 'Save' of course.OsTicket save the configuration with

success. If I return to parameters it's OK.But the field is always updatable in the form for agent and user.

osTicketv1.10_0.PNG

osTicketv1.10_1.PNG

elarzabal · Dec 2, 2016

and pictures

osTicketv1.10_0.PNG

osTicketv1.10_1.PNG

osTicketv1.10_2.PNG

elarzabal · Dec 2, 2016

And I have the same problem with the 'Organization Information' form.

ntozier · Dec 2, 2016

If you can confirm this on a fresh install then you will probably want to report it on github at: https://github.com/osTicket/osTicket/issues/new

elarzabal · Dec 6, 2016

OK thanks. I do it.

ntozier · Dec 6, 2016

Please let me know either way. :)