I see there is an option for agents to print off tickets but none for customers.  Is there an option you switch on anywhere?Thanks in advanceKriss :)

User logs in.User views ticket.User clicks the print button.blank

Ok that is not on mine... I have the edit button... although the ticket I am looking at is a test ticket that is closed... is this in the new release?  I do have to update to the latest maintainence release...Kriss :)

This is from the current version (1.10).

Didn't realise they had realised a stable version... must have missed the email oops...I will upload it and have another look.ThanksKriss :)

As you know I have finally got it uploaded LOL and it is now there...so it does only appear on the latest version... which is great lets my clients have a hard copy  :)Kriss :)

:)I'll close this thread and mark it as resolved.  Please feel free to start a new thread if you encounter any more difficulties.

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