Info that you guys will need is below!Just upgraded osTicket the other day to this version. Now when I try to respond or close tickets, I get a blank screen. When I check the https_error.log file for my osTicket install, I see the following: PHP Fatal error:  Call to undefined method ThreadBody:() in /home/websites/requests/webroot/scp/tickets.php on line 73, referer: https://requests.company.com/scp/tickets.php?id=1211I checked and tickets.php exists. The entire webroot folder has 755 permissions on it and is owned by the user account it lives in and apache as the group.drwxr-xr-x 6 company apache       4096 Oct 31 15 requestsAny ideas why this is popping up and what I can do to resolve it?Thanks in advance!

Info that you guys will need:osTicket Version v1.9.14 (8b927a0)Web Server Software Apache/2.4.6 (CentOS) OpenSSL/1.0.1e-fips PHP/5.4.16MySQL Version 5.1.73PHP Version 5.4.16PHP Extensionsgdlib Used for image manipulation and PDF printingimap Used for email fetchingxml XML APIxml-dom Used for HTML email processingjson Improves performance creating and processing JSONmbstring Highly recommended for non western european language contentphar Highly recommended for plugins and language packsfileinfo Used to detect file types for uploadsPHP Settingscgi.fix_pathinfo "1" is recommended if AJAX is not workingdate.timezone US/EasternDatabase Information and UsageSchema su_osticket (192.168.1.32)Schema Signature b26f29a6bb5dbb3510b057632182d138Space Used 66.09 MiBSpace for Attachments 54.67 MiB

1.9.15 is out you might want to update to that and see if it fixes your issue.You also may want to push PHP to at least 5.5, I use 5.6.12 personally.

13 days later

Updated and all is well again. Thanks, ntozier.

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