File Upload Error: undefined400 when attaching file only while creating a new ticket

tsolomonliu · Nov 1, 2016

osTicket Versionv1.9.9-1-gbe2f138 (be2f138)Web Server Softwarenginx/1.0.15MySQL Version5.5.44PHP Version5.4.23Note that attaching tickets to existing tickets works properly and tThis functionality was working properly prior to some customization work. While in the process creating a new ticket, the process fails after the progress bar for loading the file gets all the way to the far right.

File Upload Error undefined 400.JPG

ntozier · Nov 2, 2016

nginx is not a supported webserver. There are a number of configuration changes required to make it work. There are several very long threads on github about getting it to work. I would suggest that you go read them.