Hi,i've install osticket 1.10rc3. In version 1.9.14 it was possible that a staff can't see the team where he is no member. Now he can assign a ticket to all existing teams. Can you customize the columns of the ticket list? The due date is to be displayed permanently.
I'm not aware of any changes like you have described between assigning to a team. i do not run 1.9.14 and would not run 1.10rc3 in a production environment.As far as customizing the ticket list, there is a thread here on the forums that will point you in the right direction. Right now you have to alter the source to achieve this:http://forum.osticket.com/d/discussion//a-better-ticket-listThere is a forth coming feature called Custom Queues that I am told to expect in the version after 1.10.
Thank you. Yes, but we start with osticket and in version 1.9 can a staff access to all customers. That's unfavorable.When is the 1.10 stable? Is there a roadmap anywhere?
Q: When is the 1.10 stable? A: When the devs release the stable. I know that answer isn't very good, but it is the best answer I have.Q: Is there a roadmap anywhere?A: there is no public roadmap.
Ok ;)
