Just noticed time in tickets is wrong by one hour early. Only way to correct issue is to change timezone to Atlantic without DST. Time on server is correct, Ubuntu server 14.04.x.

I had this issue a few weeks ago....You have two places to configure timezone..**Admin Panel  (I am assuming you have this correct)**Agent Panel   (I am assuming you have this correct)Both were correct but there is also a PHP time setting on your PHP installation.  Based on that setting is how it determines your regional DST rules.Admin/Dashboard/Informationdate.timezone America/ChicagoWhat is that set to?     ^******Please note that the server time setting is separate from the PHP installs time setting.

There is a checkmark but no timezone is displayed.

Then it is not set in the php.ini file...Edit the file Php.ini put the correct setting in and reboot the server.

For some reason in my php.ini file the line was as below:date.timezone = "US/Eastern" = "US/Eastern"I removed the extra text and all is good again after a reboot.Thank you.Off topic but is there a way to mark posts as "Solved"?

Marked as resolved and thread closed. :)

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