Hello,I hope you guys can help me. Every new User here gets

an AD-User with Numbers only. We use the LDAP Plugin and want the Users to use their AD-User name.

It works fine with old Users but the new Users with User-ID's (like 1005764)

can't Login. Even when I deactivate the LDAP Authentication and make a local

User with the same Login-ID it doesn't work. Does anyone have a Idea how i can solve this?

We use the Version 1.9.12.

Thank you! 

I seem to recall someone else using all numeric usernames a while back and they found a solution.  I would try searching here and github for the necessary code changes.

5 days later

Thx for the hint. Found a few possible solutions on Github. Will try these. Thank you!

Glad that I could point you in the right direction (if not to the solution). :)I'll leave this thread open, please feel free to post your outcome here.

4 months later

Hello,here is the Issue from github with a Solution that worked for me:https://github.com/osTicket/osTicket/issues/464Thanks again for the help. 

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