Need to attach the documents in Knowledgebase

sam123 · Mar 31, 2016

I am using v1.10 c of osticket, I just want to know how i attach document in knowledge base .

ntozier · Mar 31, 2016

There is no such version of osTicket called "v1.10 c"Additionally 1.10dpr, 1.10rc1, and 1.10rc2 should not be used in production environments.You go to Knowledege Base -> FAQ -> click on the one you want to edit.Click on the Attachments Tab. Drag and drop the file on the section of the screen where it says "Drop files here or choose them" or choose the file(s).