Please i need assistance with this issue am currently facing. I have enabled the extension MySQLi on the php.ini file but OSticket setup still says it is missing.Kindly advice on the way forward.

Did you restart the Apache after making changes to your php.ini?

Thanks a million ntozier for your kind assistance. They all have been very helpful.I have almost completed the installation of the OS-Ticket software, but the process of installation has been in process for a while and am assuming i have made a little error at some point.I have attached the screen shot of the installation process. Please any assistance will be appreciated.Kindly advise.blank

ost-ticket.png

Please, this keep going on for hours. I need to resolve this issue. I need HELP!

Are you getting any errors in your PHP or webserver logs?

NO ERRORS. It appears to be working fine

php-test-screen.png

I have sent the screen shots of the tests i carried out on PHP and Apache.

Do i need to change some lines of code in the install.php file? please advise

None of those appear to display your PHP or apache error logs.Have you checked those logs?

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