Hi, i need to let a specific user (client side), to view tickets opened by other users.Is it possibile?

Or maybe the question is... is possible to set collaborators in the open ticket form?

Q: i need to let a specific user (client side), to view tickets opened by other users. Is it possibile?A: I think so.  But really it depends on what version you are running.  in 1.9+  I think that you can go to Users -> Organizations -> click on Org name -> click on Org name -> click on Settings and use the autocollaboration settings there.

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