Bug: 1.9.12 edit user from ticket glitch

B14CK_H4WK · Oct 27, 2015

Ok so I believe that i found a bug. If I do the following below, I get a possibly confusing output.Go into a ticketclick EditClick change next to the user and select a different userDon't click save yet, but click on the user/email that is now shown, it will pull up the previous user that was on the ticket versus the new one selected. I know if I were to click save and then go back and NOT change the user it would allow to me edit the correct user.

Chefkeks · Oct 28, 2015

Can confirm this bug on our 1.9.12 installation(s).Please go ahead to github and open a issue there, so the devs can fix it:https://github.com/osTicket/osTicket-1.8/issues/new

ntozier · Oct 28, 2015

You haven't clicked save... so the changes haven' been submitted. So I personally do not really see this as a bug.

B14CK_H4WK · Oct 29, 2015

Its might not be a bug but it can result in falsely displayed information, which can lead to bad things.

ntozier · Oct 29, 2015

Truth. :)