Hello, Actually I set a mailbox : support@*********.comAnd I use as adminb auto@******.comI would like to know (I cant found a solution) in order to get all e-mail on my account auto@****.com when :Creat a ticket : this job workAnswers buy client ; dont know how toanswer buy team support : dont know how toThank you in advance.
Sounds like as you should take a look at it here:Admin Panel > Settings > Alerts & Notices
Hello, yes thank you, but I gues I not understand these rules, I have made a test, and each answer are not coming in auto@... Please note all email are send via the systeme with : support@ instead auto@ Gregg
So it seems to me that you are having two problems.1. you want alerts and notices to go to your admin user. @[deleted] pointed you where to achieve this.2. you want emails to be sent as auto@ (and they are currently being sent as support@)?There are a number of ways that you can over ride this, but ultimately it boils down to your settings selected in Admin panel -> Settings -> Emails (or department settings).
