I have no idea what your asking or trying to describe.  Please try explaining it differently or provide a screen shot.As a reminder you should not be using 1.10 in a production environment as its not ready for that yet.  DPR means Developer Preview Release.Please help us to help you by reading and following the posting

guidelines located in this thread: Please read before requesting assistance.  The more information you give us the better we will be able to assist you. Thank you.

1.10 is still under development. That said I had versions of 1.10 too which showed Tickets (7) but I couldn't see any of these tickets - I guess the best is to wait for the upcoming release candidate. As far as I remember, one of the devs mentioned that the trying to push it to a release candidate state this week.Beside the devs also mentioned in some discussions over at github that 1.10 will may require PHP 5.4 as minimum (since you are running 5.3.x) - but I don't know if it will really come to that - just mentioning it ;)

Okay.  I understand that your saying now.Please consult your PHP error log for the error that is being thrown.  If it is:PHP Fatal error:  Uncaught exception 'ObjectNotUnique' with message 'One object was expected; however multiple objects in the database matched the query. In fact, there are 2 matching objects.' in C:\Inetpub\wwwroot\support.110\include\class.orm.phpThen I think that I know what the problem is.  We can confirm it by going to Admin panel -> Manage -> Lists.Are there two "Ticket Statuses" there?  If so thats the problem.  I solved it by deleting the second one in the database.open ost_listdelete the second instance of "Ticket Statuses".(this was id=4 on my install)

@[deleted] *THUMBS UP*

Great!  I'll close this thread and mark it as resolved then.  Thanks for letting us know that it worked.Please feel free to start another thread if you have another question, problem, idea, concern, etc.