OST V1.9.7I am creating FAQ and other knowledgebase items.I see there are 2 levels of visibility: Public and PrivateThe Private is visible to agents only.I think it would be great if there were 3 levels:PublicRegistered UsersAgents Only

Note: moving thread to suggestions and feedback section.

2 years later

Is there anywhere to track if this is on the road-map?   I see it as an absolutely essential feature for my application.  Even better would be visibility based on group membership, but this proposed solution would be a great start!

Q: Is there anywhere to track if this is on the road-map?A: No.

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