- Edited
I just made the upgrade Osticket to version 1.9.7 copying the files of the "upload" folder in the upgrade package in the root dir of Osticket.Everything went fine, but I got this error message in the log:DB Error #1062 Duplicate entry 'mysqlsearch-reindex' for key 'namespace'---- Backtrace ----#0 C:\xampp\htdocs\helpdesk\include\mysqli.php(177): osTicket->logDBError('DB Error #1062', '[INSERT INTO os...')#1 C:\xampp\htdocs\helpdesk\include\class.config.php(98): db_query('INSERT INTO ost...')#2 C:\xampp\htdocs\helpdesk\include\class.config.php(109): Config->create('reindex', 0)#3 C:\xampp\htdocs\helpdesk\include\class.config.php(78): Config->update('reindex', 0)#4 C:\xampp\htdocs\helpdesk\include\class.search.php(611): Config->set('reindex', 0)#5 : MysqlSearchBackend->IndexOldStuff(Array, NULL)#6 C:\xampp\htdocs\helpdesk\include\class.signal.php(98): call_user_func_array(Array, Array)#7 C:\xampp\htdocs\helpdesk\scp\autocron.php(58): Signal:('cron', Array)#8 {main}
