- Edited
osTicket version: v1.9.5.1The auto-fill functionality (the automatic filling in of E-mail, Full Name, Phone Number, etc) of the 'Lookup or create a user' dialog that appears when creating a 'New Ticket' does not appear to work for users that have a comma in the CNFor example, this user's info will not auto-fill:CN=Doe\, John - jdoe,OU=Users,OU=HRM,OU=Departments,DC=mycompany,DC=comTyping 'john' as a search term, the name and e-mail address will appear, however selecting the name does not transfer data to the fieldsAlternatively this user does work (no comma in the CN):CN=test,OU=Users,OU=HRM,OU=Departments,DC=mycompany,DC=comWatching the AJAX request for John Doe, I can see:http://mycompany.com/osticket/scp/ajax.php/users/select/auth%3Aldap%3ACN%3DDoe%5C%2C%20John%20-%20jdoe%2COU%3DUsers%2COU%3DHRM%2COU%3DDepartments%2CDC%3Dmycompany%2CDC%3Dcom (decoded)With a response of: 'User not found'The string does appear to carry the proper escaping \I was able to reproduce this in both a production AD environment and a fresh AD set up for testingI extracted the PHAR and looked at the Net_LDAP2's ldap_explode_dn() function-- and don't see anything glaringly wrong with the preg'sDo you know what else in the phar might be causing the issue?