We are having some issues getting the email notifications to work properly and need some help finding our issue(s) with our settings.This is what we can do If user logs in and submits a ticket it generates a ticket and notifies the system emailIf a person emails to the support email it generates a ticket in the system. This tells me that piping IS working bus something is still wrong.Here is what it doesn't doIf a new ticket is submitted no one gets notified of the new ticket when it is submitted through emailWhat are the settings I am missing? Piping works and obviously some email functions are working but not completely. This has been many hours now troubleshooting and something is off?Can anyone help me figure this out?Thanks
