Hi, Neil,We upgraded to 1.9.5 and the issue persists. We are not able to create a canned response, nor edit an existing one.Browser cache empty, page reset. Now though, when trying to save the new canned response, we get redirected to a non-existent page.This update also has not fixed the constant 'Leave this page?' every time we answer a ticket. I mention it because I think that was in the fix list.Here is the server information:Server Information
osTicket Version
v1.9.5 (ecb4f89)
Web Server Software
Apache/2.4.9 (Unix) OpenSSL/1.0.1e-fips mod_bwlimited/1.4
MySQL Version
5.5.40
PHP Version
5.3.27
PHP Extensions
gdlib
Used for image manipulation and PDF printing
imap
Used for email fetching
xml
XML API
xml-dom
Used for HTML email processing
json
Improves performance creating and processing JSON
mbstring
Highly recommended for non western european language content
phar
Highly recommended for plugins and language packs
fileinfo
Used to detect file types for uploads
PHP Settings
cgi.fix_pathinfo
"1" is recommended if AJAX is not working
date.timezone
UTC
Database Information and Usage
Schema
embrilli_bb3 (localhost)
Schema Signature
b26f29a6bb5dbb3510b057632182d138
Space Used
1185.31 MiB
Space for Attachments
835.04 MiBThanks for any advice you can give.Regards,-Brian