HI,when i configure the internal mail in osticket on Cent OS 6.4 i am getting this error can you please help me for this.Failed to connect to XXX.XXX.XXX.XXX

SMTP Error.JPG

Please run "sestatus" and post the output here.Jack

The hint here is the: Permission deniedEither your CentOS (SELinux) is prohibiting the connection, or the remote machine is rejecting it.  Either way this seems like a server config issue and not an osTicket one.Please help us to help you by reading and following the posting

guidelines located in this thread: Please read before requesting assistance.  The more information you give us the better we will be able to assist you. Thank you.

24 days later

I have run this "sestaus"and here is the outputs SELinux status:                 enabledSELinuxfs mount:                /selinuxCurrent mode:                   enforcingMode from config file:          enforcingPolicy version:                 24Policy from config file:        targeted

Does this host require SELinux? If not, I'd disable it.Please be sure to respond to ntozier's request--readPlease read before requesting assistanceand reply with the requested info.Jack

i have disabled the SELinux then its start working without any issue Thanks guys for your help and support.Nitesh

Thanks for sharing the solution with us. I close this thread and mark it as resolved.

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