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I have v 1.9.4 set up and running, and I can create a ticket as a test user which sends back an email to my gmail account telling me the ticket has been received, etc.However, nothing is ever sent to the Support department that I have set up on our side. I'm using a distro list within Office365 as the email address. I'm assuming somewhere in Osticket I need to provide it some kind of info for this to work, just not sure what it needs and where to enter the info?Any help would be greatly appreciated