Hi all,on an osTicket version 1.9.2 installation, I would like to change the default language setting in the SCP preferences.I downloaded the zip archive containing all translations from http://i18n.osticket.com/, unziped and copied the language folder I'm interested in, fr, into /include/i18n on the server.As expected, french appears in the options of the Prefered language select list, in my admin preferences, right under English - US (English).So far, so good. I select it and Save changes.Log out, just to be sure.And when I log in again, nothing changes, still an english interface :(Does anybody know what I might be doing wrong, or give any hints ?Is something else to be done for language changes to take effect ? I looked around but didn't find much about this on the forum.Dashboard information is :osTicket Version

v1.9.2 (4827655)

Server Software

Apache

PHP Version

5.3.3-7+squeeze19

MySQL Version

5.1.49

PHP Extensions

gdlib

Used for image manipulation and PDF printing

imap

Used for email fetching

xml

XML API

xml-dom

Used for HTML email processing

json

Improves performance creating and processing JSON

gettext

Improves performance for non US-English configurations

mbstring

Highly recommended for non western european language content

phar

Highly recommended for plugins and language packs

PHP Settings

cgi.fix_pathinfo =

"1" is recommended if AJAX is not workingThanks in advance for your suggestions !

That would be because your running 1.9.2.  Please upgrade

Thanks for your quick answer.I didn't expect such a big improvement on localization in just 2 maintenance releases, so I hadn't considered upgrading.The update went fine, and copying fr.phar actually did its job :-)

The translation efforts have completed phase 2, and phase 3 is underway.  It's not done yet, but each maint release pushes us closer to the finished feature.  :)

Write a Reply...