The user has successfully created a ticket. After receiving comments from our staff, she would like to attach and upload a revised version of the file(with a different file name) but she can't. Only a previous version of the file(with the old file name) has been uploaded instead.

1.  Please help us to help you by reading and following the posting

guidelines located in this thread: Please read before requesting assistance.  The more information you give us the better we will be able to assist you. Thank you.2. It soulds like she is uploading the wrong file then.

Write a Reply...