Hello everyone. I installed the v1.9.4-rc2 version. But even after deleting all ticket (open / closed / assigned / overdue) on "Control Panel -> Activity of Tickets" section continues to show statistical data. How do I do to delete these statistical history so that the graph start from "zero"? Waiting for a response. Thank you!
Well, I found a solutions for it. It's necessary to empty the table "ost_ticket_event" on mysql. It can be done from the "phpMyadmim".However I still see in the statistical section, table below of the graph only number "1" for all columns. Why will it? Someone knows to say?
my brain is telling me that the cdata table generates those stats. And it usually reports 1s instead of 0s.
Hi ! Thanks for your comment.I deleted two itens of the table 'cdata'. However, the number "1" appear on table below of the graphic.I have attached images here. ---
my brain is telling me that the cdata table generates those stats. And it usually reports 1s instead of 0s.
hey ntozierThanks a lot.Now I understand the functionality of the table.
