I tried to change the company name from settings panel but on saving the changes I get the previous name itself and the actual frontend site is also showing the same name.

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It's a known bug in osTicket 1.9.3. You can either wait for 1.9.4. or look over at GitHub for the fix.

I upgraded to 1.9.4-RC2 and now it is fixed...

thanks worked for me also.

 

As a reminder 1.9.4-RC2 is a release candidate and not the final version of 1.9.4.  It really should not be used in a production environment yet.

a month later

class.config.phpOLD        $company = $ost->company;        $company_form = $company->getForm();NEW        $company = $ost->company;        $company_form = $company->getForm();        $company_form->setSource($_POST);

1.9.4 was released yesterday.

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