[resolved] osTickets send a lot of error mails

Tjati

After succesful running the setup I receive a lot of error mails likeUnknown column 'cdata.priority_id' in 'field list'<br /><br />What failed while setup and what can I do now?

ntozier

I believe that you can ignore this error.

Tjati

I believe that you can ignore this error.

You mean, it's totally normal for osTicket so select a field of the database table which does not exists?!You mean, I should ignore the > 12 e-mails with this problem? I believe, that's part of an other problem and the result of unclean setup scripts.

ntozier

The cdata table is not a static table ad is supposed to be created on the fly. If you are not actively getting them... then yes you can ignore them.

Tjati

Okay, I was unclear, excuse me.I receive the upper error mail EACH TIME I visit my ticket list where ticket #1 is not visible.

ntozier

Please let us know if you are still getting these errors after you remove the language pack,

Tjati

A fresh install (including dropping the database, of course) without the german language pack resolves the problem.I receive no more error mails. Thank you ntozier!

ntozier

Woohoo! (We're on a roll!)You're very welcome. I will mark this as resolved and close it also. As the other posts mention, please feel free to start a new thread if you have another question, etc.