**ALREADY READ THE WIKI** please do notI neede assistance with this issue.I tried both creating a task on a task schuduler in my wev server host - not workingI tried wget but maybe im not writing the correct command.can someone give me detailed explanation?

The wiki actually explains what to do pretty well.  So if your looking for more information on how to specifically do this in your setup you should really give us some more information about your setup.  OS, etc.

2 months later

I would like to try to set it up in my private workstation, and then I'll do it (probably) on a windows server 2008 machine.my workstation:win7 professionalosticket 1.9.1 installed locally on our server and working fine.I must say, that the overdue tickets are sending alerts when staff logs in, but if no-one is logging in, nothing happens.i created a task and now testing it :  here's the input:program: wgetarguments: */5 * * * * nobody wget -q -O /dev/null --user-agent=EE86169ECF9xxxxxxxx(myapi) http://my_domain/api/cron.php2. i see in the logs screen in osticket cron job (mail fetcher) but the intervals are not like i set them up in the task schuduler , and i dont get the mailplease can you assist?

6 days later

Last time I checked Windows didn't come with a wget command.  So unless you installed one it looks to me like you are using a linux command on a windows box.You want to set php to fire the cron.php on windows via Task Sched.  Something similar to:C:\Progra~1\PHP\php.exe -f c:\Inetpub\wwwroot\support\api\cron.php

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