I was performing some tests to see how OSTicket was sending out email for tickets and came across this error:What I did was had a mock user open a ticket, and it was created. I logged in as administrator and was able to view the ticket as open. When I attempted to check the status of the ticket using the mock user and the ticket number, the error came up. Before I installed OSTicket, all of the requirements were met. Not all of the recommended requirements were met, but I cannot remember what they were unfortunately. Let me know if I need to provide more information. Apache: 2.4.4PHP Version: 5.4.16MySQL: 5.6.12