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Hello,default in osticket is possible to use keyboard shortcuts, like CTRL+B to bold text.Unfortunnetly, im need disable ALT+L, someone know how to do it?Or wher I probably can found this functionality?
how to disable keyboard shortcuts in textarea
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The WYSIWYG Editor used in osTicket is called Redactor.https://www.google.com/?gws_rd=ssl#q=disable+keyboard+shortcuts+in+redactor
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Thank You for advice,im simply disable shortcuts in redactor.js based on:http://imperavi.com/redactor/docs/settings/#set-shortcutsunfortunnetly, i still cannot use polish letter via alt+l I must read more about it.
20 days later
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Did you find any solution to this problem ?I have the same.Br.mLipok
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just me cannot use shortcut, so i reinstall browser - now in osticket i can use polish letter, but shortcuts are disable.I wrote to redactor.js developers - change predefined shortcuts aren't possible :-(
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you need to edit the file redactor.js - line 923this.shortcuts(e, 'superscript'); // Ctrl + l*** change to ***if (e.altKey === false) { this.shortcuts(e, 'superscript'); // Ctrl + l}