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Which phone number should be displayed in the customer portal (ticket list, next to department)? I filled in phone numbers in several places but this field is always empty.
Which phone number in customer portal?
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Have you populated the clients phone number? Because I see phone numbers as a client when I log into view my tickets. It looks like this:
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Yes, there's a client phone number in the ticket, but it's not shown in the ticket list in the customer portal.
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Here you can see the ticket with the phone number.
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Ohhhhh I see what you mean. I presume that is a place holder for adding phone numbers to departments later.
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Thank you very much. That would be great!
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I asked the devs just to make sure that I'm right, but I haven't gotten a response for it yet. :)
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Thank you.