I guess I should have given more information about it to make it more clear. I actually have an existing internal tool which keeps track of all the staff. I intend to use osticket internally. The existing tool uses mysql database and has a users table which is always updated. Is there anyway that I can use that users table instead of the staff table in osticket db because the staff table would have to be updated manually each time then. Also, with LDAP plugin I still need to add all the staff to the osticket database. Right?
