Hi, I'm agree with you, but now my database has 4,2 GBWarranty in Europe (EU) is 2 years, we need store this tickets support during 2 years, in 2 years database arrive to 10GB or more...Attached files is the problem, all attached files are stored in mysql table (ost_file_chunk), this images are include in mysql database not in folder in server, I'm talking with mysql experts and they said "this is crazy "Finally if not arrive one solution maybe migrate to other ticket system, I love osticket, use from january 2013 but mysql with 10 GB size are impossibleost-file-chunk