hey guys, i new on osticket here. I want to ask something after i finished fill the installation form, it was redirect to blank page, how can i know osticket was successfully installed on my computer? this is the help desk url http://localhost/osticket/ i checked phpMyAdmin to see osticket's database , and there is no problem with it, know i am trying access the help desk url and its redirect to installation page again, i don't understand how can i access the osticket after installation?
What version of osTicket/php/apache are you using? It could help to change _.htacces to .htaccess
If you were redirected to a blank page then chances are there is something in your php error log and you should look there to see if there is an error. (Alternatively you could turn on error reporting via php.ini or bootstrap... bootstrap instructions here: http://www.tmib.net/osticket-18x-frequently-asked-questions-faq#3)The url obviously depends on how you configured the web server. but typically it would be something likeYOURSITE/nameofDirectoryYouPutOSTinThe staff side would be:YOURSITE/nameofDirectoryYouPutOSTinYou have specified a specific nonstandard port number in the URL you provided, did you actually setup your local web server to serve and listen off port 1234?
