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ticket signature never show even if i check Personal or Dep signature. Of course Signatures are not empty.I'am on osticket 1.8.1Is there a special setting for that i don't see ?Thanks
ticket signature never show even if i check Personal or Dep signature. Of course Signatures are not empty.I'am on osticket 1.8.1Is there a special setting for that i don't see ?Thanks
To be clear you mean that signatures don't show in the emails that are sent to clients?(Because by design they do not show in the ticket threads.)
>>Because by design they do not show in the ticket threads.So why is there a signature choice in the ticket response ?
Ok i think i understand, It's for populate %{signature} in the email notification !Thanks for your help.
Correct. :)