osTicket Version

v1.8.1

Server Software

Apache

PHP Version

5.3.21

MySQL Version

5.1.69In SettingsCompany ProfileError when trying to fill in data and change logoUnable to update settingsPhone Number is a required fieldI have tried every phone format I can think of:  888-555-1234, (888) 555-1234 etc but all failI did not have this issue prior to upgrading from RC1 to 1.8.1

You mean Admin panel -> Settings -> Company?I've tested this on my installation and it accepted both (111) 222-3333 and 1112223333.  Phone # is not a required field.  Have you altered your source? Have you altered Admin panel -> Manage -> Forms -> Company Information(and perhaps changed the phone Number type drop down or checked Required?

Write a Reply...