Hi, this is my first postI have a problem when adding new page in osTicket v1.8.0.2. My site pages are like this:blankwhen i click or visit the Publick URL, it gives me 404 Not Found, what i did wrong? Please help.

Couple of thoughts:When you hover over the link, usually on the bottom left you can see the address where it's pointing to. Is this address correct, i. e. does it start with http://www.yourdomain.com...?Is the Test page the only one that fails, or do the other pages fail to open, too?Did you have a look at you webservers log file?

Only Test page that fails. The address is http://www.mydomain/pages/test. I can't look my webserver log, cause i am away and can't ssh..

I cannot test on 1.8.0.2 as I'm not running that version... but it does work under 1.8.01 and 1.8.1-rc1 for me.  Which leads me to think that your specific webserver setup (or modules) or .htaccess is where the problem is.Please post the details of Admin panel -> Dashboard -> Information.  Also please take a quick look at http://www.forum.osticket.com/d/discussion//page-not-found-when-posting-reply-sometimes#latestAnd see if this might be similar to your setup.Thanks.

http://s28.postimg.org/ombvj914t/Info.jpg

That's my Dashboard -> Information.

Maybe i should continue to solve this problem tomorrow, it's very late here in Indonesia . Thanks for your responses!

You are running 1.8.0.  You should upgrade to 1.8.0.2.  Once you upgrade if you are still experiencing the same problem let me know.

well sorry, looks like i made a mistake when upgrading. now it's 1.8.0.2blankbut the problem is still there. the webserver error log gives:File does not exist: /var/www/mydomain/pages/test, referer: http://mydomain/scp/pages.php?id=4

I still think that this is something specific to your specific webserver setup (or modules) or .htaccess.Did you read http://www.forum.osticket.com/d/discussion//page-not-found-when-posting-reply-sometimes#latest?

Yes. I've read it, but don't understand to whitelist .htaccess. Please help. I don't use mod_security on my Ubuntu Server.

I just test osTicket on my PC using XAMPP, and have no problem..

i've upgrade to 1.8.1 and still get the same problem..

Ha, I have found the solution. Enable mod_rewrite on apache2 then add AllowOverride All.

Glad that you figured it out.  Closing thread, please feel free to post again if you have another question.

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