Hi,I try to fetch Emails via IMAP and always get the error below:
I also tried POP3, same here.... and also with and without SSL.PHP Version is 5.5, also tried 5.3osTicket (v1.8.0.1)Any ideas?Cheers Doc
Have you allowed the connection at the server side? (example you have to allow connections in gmail and Exchange).Have you checked to make sure any firewalls you have are not blocking that port?Is your version of PHP compiled with imap-ssl enabled?
Hi,Webpage and Mailserver are hosted by the same provider. I'm sure its not the same system. But I am not able to check the connection.SMTP does work, by the way.How can I check if my PHP is compiled with imap-ssl?
I find that the easiest way is to create a test.php and put this in it.<?php phpinfo(); ?>Then put it on your server some where you can browse to it. Like www.domain.ext/test.php and look through the server configuration that it spits out. While your at it you should make sure that IMAP is enabled also.note: this is also a great way to check what modules are loaded in php, where you php.ini and error logs reside, etc. You should make sure to delete this file after your done with it. It is considered a security risk to leave it laying around due to all the information it grants about the server.
Hi,Protocolsdict, file, ftp, ftps, http, https, imap, imaps, pop3, pop3s, rtsp, smtp, smtps, telnet, tftpIs it something like that?
It should have a specific module section for it. This public accessible phpinfo page might give you a better idea what i mean.http://www.math.unl.edu/~shartke2/computer/phpinfo.phponce there search for ssl
HiConfigure Command: '--with-openssl=../local'Registered Stream Socket Transports: tcp, udp, unix, udg, ssl, sslv3, sslv2, tlscurl: SSL VersionOpenSSL/0.9.8xOpenSSL supportenabledThat's it.There are no more options that the hoster offers to make changes. It is not possible to install any other modules.
All,I'm having the exact same issue. Plus, I really don't understand all the finding for CRON and AUTO CRON and how they work with osTICKET. I've been searching Google for like 3 hours on how to fix this, getting various response with CRON and what not. I would like it to just login to OWA and fetch those new emails for those who email in service requests. Any help? I've attached the Email Address settings page.
Jupp,same here.Did you try SMTP? SMTP only works. IMAP or POP3,... not
