Just updated to new version and now email notifications of new tickets are not being received by admin. Where and what is the setting for sending me notifications of new tickets?
It's in the admin panel under alerts and notifications.
Grizly: I saw that... that's where I probably farkeled it up... what are the setting supposed to be to receive emails when a user either starts a new issue, or responds to an existing one?
When you say "user" do you mean client or staff?
