Recently started having an interesting error message for one user.
He is able to create a ticket and submit but when he click the X to close the window, the following error message (also attached) displays:
http://192.168.1.50(http://192.168.1.50)
There is an option to click OK then the window closes.
Has anyone seen something like this before? We have 5 other users that have been using the system and none have received this error.
Thanks,
Aaron
I cannot view the attachment, nor can I go to your implementation to take a look for myself. But you might find out what web browser (and version) he is using that generates this error. I believe that your user may want to uninstall and re-install their web browser.
As an FYI I've used IE 7 - 9, Firefox 2-4, and Opera 10 and 11 and have not encountered what you are describing.
I believe I was able to resolve this problem. This particular user had his user id changed from what it was originally.
While I have not done extensive testing, it seems that changing it back to the original user id has corrected this problem.
I assume that not everything is being updated when the username is modified through the admin-staff page.
I have the same issue, but the username has not been altered. I'll do some testing though and see what else it might be.
