I have the same issue with 1.6

I assume you meant 1.6 RC5. It would be very helpful if you can provide me with something to work with - e.g host, port, ssl/non-ssl and phpinfo dump. You can PM the info.

I'm having this issue also. Tried many configurations and I am receiving "Invalid login. Check POP settings"

I solved the Problem!!!

I installed osticket on another server on which mcrypt isn't installed. (So that the mailpasswords are saved as plaintext).

Now everything runs!!!

The error must be on the passwords. Maybe the passwords are saved encoded but the login is with NON decoded passwords

I solved the Problem!!!

I installed osticket on another server on which mcrypt isn't installed. (So that the mailpasswords are saved as plaintext).

Now everything runs!!!

The error must be on the passwords. Maybe the passwords are saved encoded but the login is with NON decoded passwords

I have mcrypt installed and I'm not having the same problem! I would love to get to the bottom of the issue - I can help debug the issue, if I can get access to a server with the same problem.

Thanks to sven-teichmann for helping with the test server. I believe POP/IMAP related issues are now resolved. Download the latest version again and re-upload all files with the exception of setup directory and include/settings.php

So, to summarize, I am no longer getting an error, it is now just doing nothing

You need to setup a cron job. See http://osticket.com/wiki/POP3/IMAP_Settings(http://osticket.com/wiki/POP3/IMAP_Settings)

It seems the majority of questions here have had to do with POP/IMAP, but little has been said about SMTP for sending of emails. I picked up this info from Gmail:

"In order to prevent spam, Gmail refuses mail when the sending IP address does not match the sending domain. To send mail from your server to Gmail, we suggest using the SMTP relay provided by your ISP. Please note that we are unable to whitelist IP addresses or otherwise make exceptions at this time."

Hope this helps.

Thanks to sven-teichmann for helping with the test server. I believe POP/IMAP related issues are now resolved. Download the latest version again and re-upload all files with the exception of setup directory and include/settings.php

hey Peter, can you tell me what modification were made? i dont want to re-upload all my files becouse i have some modification in my ticket system.(or if only u can tell me whitch files were modified). thx

Email setup problem with google apps

I am having a similar problem,

I am running version: 1.6rc5.

Here is a screen shot

Any help would be great.

Mark,

Did you try port 587?

Thanks peter that made the email work, now its not sending or receiving any emails.

All you have to do is set your pop3 username and password.

Make sure that you setup your smtp settings at non-authenticated using your local ISP's smtp gateway

That seems to have worked well for me. Its not SSL secure for SMTP but it helps.

SMTP Issues

I'm not succeeding at getting SMTP working with gmail. I've got IMAP access set-up, but when I try to set-up SMTP I get an error:

On port 465 I get:

Failed to connect to smtp.gmail.com

While on port 587 I get:

authentication failure [SMTP: SMTP server does not support authentication (code: 250, response: mx.google.com at your service,

Anybody know what this means? I don't have mcrypt installed and I'm wondering if that is an issue.

Ah, think I solved it. I can use port 465 but I need to set the host as: "ssl://smtp.gmail.com"

OK, Guys hate to give this bummer but i am stuck too with the issue.

I am using Hostgator and having a reseller account.

Once i submit the settings information i get the error

Connection failed to gmail-pop.l.google.com,995: Connection refused

I am using the latest version of osticket 1.6 RC5