🚨 osTicket 2.0 - Forum Announcement 🚨: Page 7

🚨 osTicket 2.0 - Forum Announcement 🚨

ActiveX

KevinTheJedi Beta is slated for release in Q3

oh getting closer 😃

Can't wait to get this installed and tested.

KevinTheJedi

benanamen

The quarrels one person has with a framework does not apply to everyone across the board. You may have your own reasons but we are not the same.

Cheers.

tombridges1

We're currently using the SupportSystem cloud-hosted service (Premium plan). Is there any information yet on how existing SupportSystem customers will be migrated to osTicket 2.0?

As upgrades and maintenance are managed by SupportSystem, will hosted instances be automatically upgraded to 2.0? If so, will this be a phased rollout, and will customers get advance notice or an opportunity to test 2.0 before their production instance is migrated?

KevinTheJedi

tombridges1

You will receive various notices once the new SupportSystem version is close to being available and when it is available. Essentially, you will have a lengthy time frame where you can schedule the migration to the new version. If not scheduled by the time the cutoff arrives we will force migration to the new version.

Cheers.

tombridges1

Any idea of earliest time frame? 26Q4? 27Q1?

We're only using it for a small amount of customer reported issues... We'd certainly be interested in joining a Beta program if available.

KevinTheJedi

tombridges1

No set timeline yet. You can certainly send us an email (or give us a call) and say that you’d like to be a beta tester.

Cheers.

ednguyen

KevinTheJedi I think this idea is pretty interesting. Could I email or call you to see if I could be a tester??

niklasdor

Does Q3 mean the initial release will happen by next month at the latest if nothing goes sideways?

KevinTheJedi

niklasdor

Q3 stands for the third quarter of a year which covers July 1 - September 30.

So, yes.

Cheers.

agungnugraa

I can’t wait for it, Kevin! Keep up the great work and stay motivated! 🔥

niklasdor

Definitely my most anticipated open source release ever! Can't wait!

Remorse

Looking forward to this release the features look amazing. Will OAuth2 logins be supported for social accounts like Discord?

KevinTheJedi

Remorse

Legacy already supports this. So yes, that functionality will be carried over.

Cheers.

ActiveX

ednguyen

A beta version will be coming out soon Q3 (I hope) so we get to play with it before Q4 stable release.

HarryM

ActiveX apologies if this has been asked but do we need to register as beta testers for the upcoming RC1 or will this be publicly available? Can't wait for it! Starting to make headway with staff logging tickets and getting my techs to actually use the system!

KevinTheJedi

HarryM

osTicket v2.0 will be publicly available. No need to register. Although I would recommend signing up for the mailing list (at the bottom of the site) to stay up to date.

Cheers.

HarryM

KevinTheJedi already done. Thanks!

mauricio_casta

KevinTheJedi
Ojalá ya salga pronto sabes que se tiene hasta el 30 de septiembre que es que acaba Q3, pero la verdad mi equipo esta muy emocionado con esta nueva versión, muchas gracias a todo el equipo de osticket.

niklasdor

Will docker deployment also be supported?

KevinTheJedi

niklasdor

Yes, we will have official docker image(s).

Cheers.

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