KevinTheJedi I think it is related to the ostsession.php, I found there are a lot of issues from the admin panel -admin system logs, yes, I tried everything I could to reset the agent password.
Since upgrading to the latest version, I have not tried to reset the agent's password, including retrieving the password. Today, I tried to log in to an agent account from a year ago. Because I don’t remember the password, I first tried to enter the wrong password-retrieve the password-receive the password reset email, directly click the link in the email, jump to another page to enter the username or email, and the next step should be to enter a new password, but after entering the password, the Login page did not respond and remained on the current page.
I also tried to reset the password of this agent directly through the administrator account and the background. I also received an email, but the subsequent operations still did not respond.
I even tried to delete the agent and re-establish the account, but the problem is still the same. I will try to modify ostsession.php as you mentioned before and test it again, or use a different browser. Thanks, Kevin.
These are the logs from the system
